Storage as a Service

Service Description

Backup-as-a-Service

Storage-as-a-Service

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IT Security & Compliance

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Service Introduction

Overview

B4Restore’s Storage-as-a-Service (STaaS) delivers enterprise-grade capacity on demand from our ISO-certified, Tier III Danish data center – eliminating the need to buy, patch, or refresh storage hardware ever again. Your data resides exclusively in the EU, protected by rigorous NIS2 and DORA controls for assured business continuity.

We manage everything: arrays, firmware, software, upgrades, and 24 × 7 support—so your teams can focus on strategic initiatives instead of day-to-day storage operations.

All-in-one Storage Service

B4Restore STaaS unifies flash, disk and tape tiers behind a single SLA, giving you cloud-like elasticity for high-performance analytics, mainstream workloads, and long-term archives.

Real-time capacity dashboards and quarterly service reviews in the B4R Storage Portal keep costs predictable and transparent.

Our solution architects stay engaged from design through lifecycle, fine-tuning performance, rightsizing tiers, and ensuring continuous compliance alignment.

Security and Compliance

A multilayer security framework, our separation-of-duties governance framework, protects your data at logical, technology, and physical layers:

Logical Layer

  • Dedicated admin credentials; no shared accounts between your production and our storage domainst

Technology Layer

  • AES-256 encryption in-flight and at-rest plus strict network isolation

Physical Layer

  • Access-controlled, video-surveilled facilities in Denmark, audited to ISO 27001/22301, NIS2, DORA and GDPR

This approach helps you align with stringent regulations such as NIS2, DORA and other global standards.

Air Gap protected : Immutable : Tape Copy : Offline

For maximum ransomware resilience, optional workflows create immutable snapshots and air-gapped tape copies stored fully offline. Even a worst-case breach cannot alter or delete these copies, guaranteeing recoverability and audit proof.

Business Continuity as a Service

STaaS integrates natively with B4Restore’s BCaaS portfolio: Isolated Recovery Environments, CleanRoom malware analysis, and geo-separated replication (>15 km) let you verify recovery, meet RPO/RTO targets, and resume operations fast.

Key Features

  • Up to 60 % CapEx avoidance by switching storage spend to operating expense
  • 100 % alignment with ISO 27001/22301, NIS2, DORA, GDPR compliance frameworks(SoD)
  • Air-gapped & immutable tiers neutralize ransomware and insider threats

B4Restore’s Business Continuity as a Service (BCaaS) is our strategic approach to keeping critical operations running, even when disruptions strike. At its core, our BCaaS relies on two key pillars for security and resilience: CleanRooms (IRE) and Staging Areas.

Our CleanRooms ensure data privacy and compliance – especially under ISO 22301 and NIS2 – by allowing teams to securely collaborate without exposing sensitive information. Staging areas then serve as controlled environments, where our customers and partners can test, validate, and prepare recoveries before moving them into production.

This combination delivers more than peace of mind. It also drives:

  • Cost savings by preventing unnecessary downtime
  • Risk mitigation through precise testing and secure data handling
  • Compliance with evolving regulations and industry standards
  • Operational resilience that shields your organization from disruption.

Your organization gains the confidence to innovate, knowing its data and processes are safeguarded and ready for whatever comes next.

Target Audience

Designed for EMEA-based enterprises, and managed service providers—regulated or not—whose C-suite demands provable compliance, predictable costs, and freedom from hardware lifecycle headaches. Both technical and non-technical executives gain confidence from documented governance and pay-per-use transparency.

Commercial Service Description

Using our Storage as a Service

Move from depreciating arrays to a flexible subscription billed on actual TB consumed. Scale instantly without new CapEx, free cash for innovation, and cut stranded capacity.

Our Storage as a Service

You gain best-in-class technology, expert operations, and continuous optimization—without upgrade projects or surprise charges. All services honor NIS2 and DORA, with monthly consumption reports for finance.

Service Packages – Commercial

Our tailored packages clearly match storage performance to your workload needs, simplifying selection while ensuring complete compliance:
B4Restore’s standard Backup as a Service Service-Catalogue consists of:

Business Critical (Tier 1, Flash)

  • Optimized for high-performance, latency-sensitive applications and regulated workloads requiring the fastest data retrieval (<2ms latency). Includes 24/7 support with critical issue response within 45 minutes

Business Performance (Tier 2, Disk)

  • Ideal for everyday business operations demanding moderate performance with balanced cost efficiency (<5ms latency), including comprehensive compliance alignment and guaranteed 24/7 critical incident support within 60 minutes

Business Capacity (Tier 3, Disk/Tape)

  • Cost-effective, long-term archival storage, optimized for compliance-mandated retention periods, secure backup, and disaster recovery. Includes automated tiering to tape, encryption, and air-gap options to ensure data remains protected and recoverable over extended timeframes

Each package includes comprehensive managed services (firmware updates, proactive monitoring, automated SLA tracking) and clearly defined response times—reflecting our commitment that recoverable data is our fundamental responsibility.

DATA PROTECTION SERVICES
BUSINESS CRITICAL
BUSINESS PERFORMANCE
BUSINESS CAPACITY
Service Protection-Level
Latency-sensitive & regulated apps
Everyday workloads
Long-term archive & DR
Contract Terms
Subscription option
Monthly
Monthly
Monthly/Yearly
Contract Period
>24 months
>36 months
>36 months
Availability and SLA
Availability and Service
99,9%
99,9%
98%
Capacity limitation TB
Unlimited
Unlimited
Unlimited
Redundancy
Dual-site mirrored
Dual-site mirrored
Dual-site mirrored + tape
Data-tiering to “another” Tier
Yes (optional) Yes (optional) Yes (optional)
Policy-based tiering
Yes Yes Yes
Immutable / Air Gap copy
Add-on
Add-on
Add-on
CleanRoom access
Add-on
Add-on
Add-on
Staging Area access
Add-on
Add-on
Add-on
Compliance and Security
ISO27001 certified
Yes
Yes
Yes
ISO22301 certified
Yes
Yes
Yes
ISAE3402 declaration
Yes
Yes
Yes
DPA (incl. GDPR)
Yes
Yes
Yes
NIS2 and DORA ready
Yes
Yes
Yes
Support and Hotline
Service-desk/support
NBD
NBD
NBD
Recovery Hotline 24×7
Yes (Priority)
Yes
Add-on
Dedicated contact
Yes
Yes
Add-on
Regular Status reports
Yes
Yes
Add-on
Pricing Structure
Consumption-based (GB)
Yes
Yes
Yes
Pricing Structure
Variable/fixed
Variable/fixed
Variable/fixed
Market Price per GB DKK

Technical Service Description

Service Packages – Technical

B4Restore’s standard Storage as a Service Service catalogue consists of the technical aspects:

 

DATA PROTECTION SERVICES
BUSINESS CRITICAL
BUSINESS PERFORMANCE
BUSINESS CAPACITY
Workloads supported
Latency-sensitive & regulated apps Everyday workloads Long-term archive & DR
Storage technology
Flash
Disk
Disk/Tape
Policy-based data tiering
Yes
Yes
Yes
Scalability in capacity Unlimited Unlimited Unlimited
Technology and features
Guaranteed latency
<2 ms <5 ms <25 ms
Bandwidth (connectivity)
25Gb or 100Gb 25Gb or 100Gb 25Gb or 100Gb
Storage type (protocol) File-based, NFS, SMB, POSIX,
S3, CSI, GDS
File-based, NFS, SMB, POSIX,
S3, CSI, GDS
File-based, NFS, SMB, POSIX,
S3, CSI, GDS
Snapshot Optional Optional Optional
Audit logging Optional Optional Optional
Replication to secondary site Optional (to Disk or Tape) Optional (to Disk or Tape) Optional (to Disk or Tape)
Insights and reports
B4R Storage Portal
Included
Included
Included
Regular reports
Monthly
Quarterly
Add-on
Operational status meeting
Monthly
Quarterly
Add-on
Compliance and Security
MFA auth. admins
Yes
Yes
Yes
Encryption (in-flight)
Yes
Yes
Yes
Encryption (in-rest)
Yes
Yes
Yes
Maintenance and Support
Service-window (non-critical)
14 days
7 days
2 days
Service-window (critical)
1 day
1 day
1 day
Response time (non-critical)
<24 hours
<24 hours
<48 hours
Response time (critical 24×7)
<30 min.
<4 hours
Add-on
Data migration Services
Yes
Add-on
Add-on