Storage as a Service
Service Description
Service Introduction
Overview
B4Restore’s Storage-as-a-Service (STaaS) delivers enterprise-grade capacity on demand from our ISO-certified, Tier III Danish data center – eliminating the need to buy, patch, or refresh storage hardware ever again. Your data resides exclusively in the EU, protected by rigorous NIS2 and DORA controls for assured business continuity.
We manage everything: arrays, firmware, software, upgrades, and 24 × 7 support—so your teams can focus on strategic initiatives instead of day-to-day storage operations.
All-in-one Storage Service
B4Restore STaaS unifies flash, disk and tape tiers behind a single SLA, giving you cloud-like elasticity for high-performance analytics, mainstream workloads, and long-term archives.
Real-time capacity dashboards and quarterly service reviews in the B4R Storage Portal keep costs predictable and transparent.
Our solution architects stay engaged from design through lifecycle, fine-tuning performance, rightsizing tiers, and ensuring continuous compliance alignment.
Security and Compliance
A multilayer security framework, our separation-of-duties governance framework, protects your data at logical, technology, and physical layers:
Logical Layer
- Dedicated admin credentials; no shared accounts between your production and our storage domainst
Technology Layer
- AES-256 encryption in-flight and at-rest plus strict network isolation
Physical Layer
- Access-controlled, video-surveilled facilities in Denmark, audited to ISO 27001/22301, NIS2, DORA and GDPR
This approach helps you align with stringent regulations such as NIS2, DORA and other global standards.
Air Gap protected : Immutable : Tape Copy : Offline
For maximum ransomware resilience, optional workflows create immutable snapshots and air-gapped tape copies stored fully offline. Even a worst-case breach cannot alter or delete these copies, guaranteeing recoverability and audit proof.
Business Continuity as a Service
STaaS integrates natively with B4Restore’s BCaaS portfolio: Isolated Recovery Environments, CleanRoom malware analysis, and geo-separated replication (>15 km) let you verify recovery, meet RPO/RTO targets, and resume operations fast.
Key Features
- Up to 60 % CapEx avoidance by switching storage spend to operating expense
- 100 % alignment with ISO 27001/22301, NIS2, DORA, GDPR compliance frameworks(SoD)
- Air-gapped & immutable tiers neutralize ransomware and insider threats
B4Restore’s Business Continuity as a Service (BCaaS) is our strategic approach to keeping critical operations running, even when disruptions strike. At its core, our BCaaS relies on two key pillars for security and resilience: CleanRooms (IRE) and Staging Areas.
Our CleanRooms ensure data privacy and compliance – especially under ISO 22301 and NIS2 – by allowing teams to securely collaborate without exposing sensitive information. Staging areas then serve as controlled environments, where our customers and partners can test, validate, and prepare recoveries before moving them into production.
This combination delivers more than peace of mind. It also drives:
- Cost savings by preventing unnecessary downtime
- Risk mitigation through precise testing and secure data handling
- Compliance with evolving regulations and industry standards
- Operational resilience that shields your organization from disruption.
Your organization gains the confidence to innovate, knowing its data and processes are safeguarded and ready for whatever comes next.
Target Audience
Designed for EMEA-based enterprises, and managed service providers—regulated or not—whose C-suite demands provable compliance, predictable costs, and freedom from hardware lifecycle headaches. Both technical and non-technical executives gain confidence from documented governance and pay-per-use transparency.
Commercial Service Description
Using our Storage as a Service
Move from depreciating arrays to a flexible subscription billed on actual TB consumed. Scale instantly without new CapEx, free cash for innovation, and cut stranded capacity.
Our Storage as a Service
You gain best-in-class technology, expert operations, and continuous optimization—without upgrade projects or surprise charges. All services honor NIS2 and DORA, with monthly consumption reports for finance.
Service Packages – Commercial
Our tailored packages clearly match storage performance to your workload needs, simplifying selection while ensuring complete compliance:
B4Restore’s standard Backup as a Service Service-Catalogue consists of:
Business Critical (Tier 1, Flash)
- Optimized for high-performance, latency-sensitive applications and regulated workloads requiring the fastest data retrieval (<2ms latency). Includes 24/7 support with critical issue response within 45 minutes
Business Performance (Tier 2, Disk)
- Ideal for everyday business operations demanding moderate performance with balanced cost efficiency (<5ms latency), including comprehensive compliance alignment and guaranteed 24/7 critical incident support within 60 minutes
Business Capacity (Tier 3, Disk/Tape)
- Cost-effective, long-term archival storage, optimized for compliance-mandated retention periods, secure backup, and disaster recovery. Includes automated tiering to tape, encryption, and air-gap options to ensure data remains protected and recoverable over extended timeframes
Each package includes comprehensive managed services (firmware updates, proactive monitoring, automated SLA tracking) and clearly defined response times—reflecting our commitment that recoverable data is our fundamental responsibility.
DATA PROTECTION SERVICES
|
BUSINESS CRITICAL
|
BUSINESS PERFORMANCE
|
BUSINESS CAPACITY
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Service Protection-Level
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Latency-sensitive & regulated apps
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Everyday workloads
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Long-term archive & DR
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Contract Terms
|
|||
Subscription option
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Monthly
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Monthly
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Monthly/Yearly
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Contract Period
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>24 months
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>36 months
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>36 months
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Availability and SLA
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|||
Availability and Service
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99,9%
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99,9%
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98%
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Capacity limitation TB
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Unlimited
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Unlimited
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Unlimited
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Redundancy
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Dual-site mirrored
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Dual-site mirrored
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Dual-site mirrored + tape
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Data-tiering to “another” Tier
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Yes (optional) | Yes (optional) | Yes (optional) |
Policy-based tiering
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Yes | Yes | Yes |
Immutable / Air Gap copy
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Add-on
|
Add-on
|
Add-on
|
CleanRoom access
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Add-on
|
Add-on
|
Add-on
|
Staging Area access
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Add-on
|
Add-on
|
Add-on
|
Compliance and Security
|
|||
ISO27001 certified
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Yes
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Yes
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Yes
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ISO22301 certified
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Yes
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Yes
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Yes
|
ISAE3402 declaration
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Yes
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Yes
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Yes
|
DPA (incl. GDPR)
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Yes
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Yes
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Yes
|
NIS2 and DORA ready
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Yes
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Yes
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Yes
|
Support and Hotline
|
|||
Service-desk/support
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NBD
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NBD
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NBD
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Recovery Hotline 24×7
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Yes (Priority)
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Yes
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Add-on
|
Dedicated contact
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Yes
|
Yes
|
Add-on
|
Regular Status reports
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Yes
|
Yes
|
Add-on
|
Pricing Structure
|
|||
Consumption-based (GB)
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Yes
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Yes
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Yes
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Pricing Structure
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Variable/fixed
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Variable/fixed
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Variable/fixed
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Market Price per GB DKK
|
Technical Service Description
Service Packages – Technical
B4Restore’s standard Storage as a Service Service catalogue consists of the technical aspects:
DATA PROTECTION SERVICES
|
BUSINESS CRITICAL |
BUSINESS PERFORMANCE
|
BUSINESS CAPACITY
|
Workloads supported
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Latency-sensitive & regulated apps | Everyday workloads | Long-term archive & DR |
Storage technology
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Flash
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Disk
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Disk/Tape
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Policy-based data tiering
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Yes
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Yes
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Yes
|
Scalability in capacity | Unlimited | Unlimited | Unlimited |
Technology and features
|
|||
Guaranteed latency
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<2 ms | <5 ms | <25 ms |
Bandwidth (connectivity)
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25Gb or 100Gb | 25Gb or 100Gb | 25Gb or 100Gb |
Storage type (protocol) | File-based, NFS, SMB, POSIX, S3, CSI, GDS |
File-based, NFS, SMB, POSIX, S3, CSI, GDS |
File-based, NFS, SMB, POSIX, S3, CSI, GDS |
Snapshot | Optional | Optional | Optional |
Audit logging | Optional | Optional | Optional |
Replication to secondary site | Optional (to Disk or Tape) | Optional (to Disk or Tape) | Optional (to Disk or Tape) |
Insights and reports
|
|||
B4R Storage Portal
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Included
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Included
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Included
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Regular reports
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Monthly
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Quarterly
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Add-on
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Operational status meeting
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Monthly
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Quarterly
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Add-on
|
Compliance and Security
|
|||
MFA auth. admins
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Yes
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Yes
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Yes
|
Encryption (in-flight)
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Yes
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Yes
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Yes
|
Encryption (in-rest)
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Yes
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Yes
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Yes
|
Maintenance and Support
|
|||
Service-window (non-critical)
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14 days
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7 days
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2 days
|
Service-window (critical)
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1 day
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1 day
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1 day
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Response time (non-critical)
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<24 hours
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<24 hours
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<48 hours
|
Response time (critical 24×7)
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<30 min.
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<4 hours
|
Add-on
|
Data migration Services
|
Yes
|
Add-on
|
Add-on
|