Service Level Agreements

A one-stop shop to cover your data storage and backup needs

To the Cloud and Back

Organizations today are complex and have complex storage and backup needs. From traditional, physical data center storage to multi-cloud storage and all combinations in between, we’ve got your needs covered. Our flexible model comprises tier-based service levels, and we work with you to tailor a Service Level Agreement that meets your specific needs.

Different Data – Different Needs

Every customer’s data is different. And we understand that different data has different needs in terms of storage and backup. That is why we initially create a tightly defined SLA, where you can classify your data as:

  • Business Critical (Tier 1)
  • Business Performance (Tier 2)
  • Business Capacity (Tier 3)

Detailed SLA Tailored to your Specific Needs

Need backup services during peak periods or as vacation cover? How you choose to work with us is entirely up to you. We can design, implement and operate total or partial storage and backup solutions to meet your specific needs. Pick and choose from our wide range of specifications and cost-drivers to design a specified SLA.

Potential Add-On Services

business security icon

One Company – One Storage and Backup Solution

With us you can gather all your storage and backup needs with one supplier. With our Storage and Backup-as-a-Service solutions you get the full benefit from our proven standardized services level agreements. The SLA provides answers to every possible question about the service, leaving no doubts about responsibility, security, governance and compliance issues.

graphic illustration of ransomware protection

Cyber-crime and Defense Strategies

Get in-depth insights from the Danish Centre for Cyber Security (CFCS) about the current threat assessments, common types of ransomware attacks, defense strategies, and new ecosystems within cyber-crime.

graphic illustration of ransomware protection

Ransomware Protection

The threat of a ransomware attack has never been more present than it is today, and organizations need to take severe measures for cybersecurity.

security investment graphic

5 Questions a CFO Needs to Ask IT Security

IT security is business critical and should never be considered a mere expense: Done right, IT Security has the potential to accelerate a business, and it can be a disaster if the right security systems aren’t in place.

visualisation of data classification

Guide to Data Classification

Can you put a price-tag on your data? A tier-based approach to storage and backup lets you optimize performance and cut-cost at the same time.